Security & Risk
Small
4 of 10
Mid-Size
9 of 10
+
Weekly security posture review✓✓✓
MFA enforcement and audit✓✓✓
Backup and disaster recovery oversight✓✓✓
Incident response, first point of contact✓✓✓
Dark web monitoringAdd-on ⁵✓✓
Backup and DR testing verification—✓✓
Compliance framework oversight—✓✓
Cyber insurance audit readiness—✓✓
IT risk register maintenance—✓✓
Privacy impact assessment support——✓
Strategy & Planning
Small
5 of 8
Mid-Size
8 of 8
+
Monthly IT strategy session✓✓✓
IT roadmap review and update✓✓✓
IT budget review and forecast input✓✓✓
Software renewal calendar management✓✓✓
Vendor and license inventory reviewQuarterlyMonthlyMonthly
Vendor RFP and selection support—✓✓
Board and leadership IT reporting—QuarterlyMonthly
Annual IT strategic plan—✓✓
Operations & Administration
Small
9 of 14
Mid-Size
14 of 14
+
Issue and support ticket triage✓✓✓
Device patching oversight and confirmation✓✓✓
Asset inventory and lifecycle management✓✓✓
SaaS application audit✓✓✓
User onboarding and system access setup✓✓✓
User offboarding and access revocation✓✓✓
New employee IT onboarding checklist✓✓✓
Security awareness training oversight✓✓✓
IT documentation maintenance✓✓✓
RMM endpoint monitoringOptional ¹✓ ²✓ ²
Asset refresh planning and budgeting—✓✓
SaaS rationalization with cost reduction—✓✓
MSP or internal IT staff oversight—✓✓
Multi-site or hybrid environment oversight—✓✓
Governance
Small
1 of 4
Mid-Size
3 of 4
+
IT policy development and maintenance✓✓✓
Formal IT policy framework—✓✓
Vendor contract review—✓✓
IT input into organizational planning——✓
Headcount
Under 20
20 to 75
75+
Monthly retainer
$3,000
$6,000
Let's talk
Annual prepaid ³
$32,400Save $3,600
$64,800Save $7,200
Let's talk
Onboarding & Setup fee**
$1,500One-time
$2,500One-time
Scoped ⁴
RMM monitoring
Optional ¹
Included ²
Included ²